Request window
If you paid for a subscription and believe the service is not a fit, contact us within 14 days of purchase.
What to include
Include the account email or username, receipt or charge details, and a short description of the issue you ran into.
Processing
Refund requests are reviewed against the active plan terms and the payment processor rules that apply to the transaction.
Approved refunds are returned through the original payment method.
Contact
Email sapsap@qq.com if you need help with a refund request.